Services

Disabled persons

Our parks have been designed specifically to meet the mobility needs of persons with functional disabilities. Adults and children of all ages and capacities can join in the activities and areas of both Terra Natura and Aqua Natura Benidorm. Our goal is to eliminate barriers so that everybody, without exception, can have an enjoyable and unforgettable day. 

We recommend that those people with mobility limitations come accompanied by somebody who can assist them during the visit. 

Wheelchairs 

Wheelchairs are loaned to visitors free of charge as long as supply lastsA 10€ deposit is required. 

Scooter 

Price: 33€ plus 10€ deposit. 

Disabled (minimum 33%) 15€ plus 10€ deposit. 

Floating chair (Aqua Natura) 

We have floating chairs available for the disabled, free of charge while at Aqua Natura. 

Services terra natura

Customer Service 

Our Customer Service desk is located at the ticketing area of Terra Natura. We are available to answer any questions you have and resolve any problems that arise. Contact Customer Service if you have lost an ítem inside the park. 

Should a child become lost, you must come to the Customer Service desk to communicate the loss and initiate a search. 

Pushchairs for one or two children 

Single pushchairs (7€), double pushchairs (9€), lockers (5€). 1€ deposit required for each item rented

Guided Visits (with prior reservation and subject to availability)

Minimum 20 people per guide. 3,50€ per person

Lockers 

Next to the Customer Service desk there are lockers where visitors can leave their belongings and lock them with a key.  

Purchase Collection Point 

Visitors can purchase items at any time. We will gladly hold your purchase for collection at the end of the day so that you needn’t carry them with you. Located near the Customer Service desk. 

 

 

Services Aqua Natura

Lifeguards 

Aqua Natura has a team of qualified lifeguards. As well as keeping visitors safe, they are happy to answer your questions. 

Medical First Aid 

Aqua Natura has a medical service which offers first aid and medical assistance. 

Changing Rooms 

The water park has ample changing rooms, with showers and baby-changing facilities.

Lockers: 5€ (+1€ deposit) 

You can leave your belongings in lockers located next to the changing rooms. 

Lounge beds: 4€ 

Rubber flotation rings: 5€ (+1€ de deposit) 

For use at ZORBA BEACH. (Free rubber rings are available for the water slide) €1 deposit requiredredeemable once the rented item has been returned.  

Purchase Collection Point 

Visitors can purchase items at any time. We will gladly hold your purchase for collection at the end of the day so that you needn’t carry them with you. Located near the Customer Service desk. 

Parking

Both Terra Natura and Aqua Natura offer ample parking. No guard is on duty. 5€ per vehicle/day. 

 

Camper Area Park

Spending the night at Terra Natura Camping Area is yet another adventure for the senses, a further chance to respect animals and the environment. Families can go on safaris both day and night to learn about the marvels of the animal and plant world. 

Foia del Verdader, 1 (03502 BENIDORM), Alicante. España

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Tlf: (+34) 96 607 27 70 Fax: (+34) 96 607 27 55

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info@terranatura.com

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